Terms of sale
1. Who sells, and what these terms cover
WATAM DeFi Intelligence is provided by WeAreTheArtMakers, Osmanağa Mah. Kırtasiyeci Sok., 34714 Kadıköy – İstanbul, Türkiye (admin@wearetheartmakers.com, see the legal notice), referred to as “WATAM”. These terms apply to plans bought online at app.wearetheartmakers.com/checkout: the Evidence Snapshot and the Research and Team subscriptions. Pilots and self-hosted licences are sold under a separate written agreement.
2. Business customers only
The service is offered to companies and other organisations for professional use. By ordering, you confirm that you act on behalf of an organisation and not as a consumer.
3. How an order works
- You choose a plan, enter a work email and your organisation's name, and accept these terms and the privacy notice.
- You receive payment instructions with an exact amount and a reference, valid for 24 hours.
- The contract is concluded when your payment is confirmed and your organisation's access is set up. We send no email before you pay.
4. Prices and taxes
Prices are in US dollars and exclude VAT. The amount to pay is slightly below the list price; the exact figure identifies your payment. Customers in Türkiye may pay the TRY equivalent at the Central Bank of the Republic of Türkiye (CBRT) rate on the invoice date.
5. Payment
Stablecoins
- Send the exact amount, in one transfer, of a listed token on a listed network (USDC or USDT on Ethereum, Arbitrum One or OP Mainnet; USDC on Base) to the address shown. You pay the network fee.
- If you withdraw from an exchange, make sure the amount received is the exact amount: exchanges often deduct their fee from it.
- Access is set up automatically after the required network confirmations. The on-chain transaction is your payment record; no separate invoice document is issued for stablecoin payments.
- A transfer of another amount, token or network may not be credited automatically. A small shortfall caused by an exchange's withdrawal fee may be accepted when the payment can be identified with certainty; otherwise contact us with the transaction and we will match it by hand where we can. Assets sent on a network or in a token we do not support may not be recoverable.
Bank transfer
- Pay the amount shown, put the reference in the transfer description, and email the receipt to admin@wearetheartmakers.com. Bank charges are paid by the sender.
- We confirm the payment, usually within one business day, and access is set up then.
6. Access, duration and renewal
- When your payment is confirmed, we email a one-time link to your access key. The link works once and expires after 72 hours. Keep the key private: it is the password for the application and the API.
- A plan runs from activation: the Evidence Snapshot for 7 days, monthly plans for 30 days, annual plans for 365 days. Access ends automatically at the end of the period.
- There is no automatic renewal and no recurring charge. To continue, buy the plan again before it ends: buying the same plan again extends it, and buying a different plan replaces the current one from its activation.
- Each plan has limits on tokens and members, shown at checkout and on the pricing page.
7. Evidence Snapshot
The Evidence Snapshot covers one token on one network, up to 8 verified pools. Some tokens have no pools we can verify. If you want us to check your token before you pay, email us first — the check is free. If you buy without the check and the token has no pools we can verify, the fee is not refunded. After payment, tell us the token (contract address and network) by email or through Data access in the application. The Snapshot fee is credited in full to a pilot signed within 60 days.
8. Refunds
Access and work start as soon as your payment is confirmed, so fees are not refundable, except:
- duplicate payments, and amounts paid above the price, which we return on request;
- payments we cannot match to an order, which we return on request once you show they are yours;
- partial payments that do not complete an order, which we either complete when you pay the difference or return on request;
- where a refund is required by law.
Stablecoin refunds are sent in the same token, on the same network, to the sending address; bank refunds to the sending account. Network and bank fees are deducted.
9. Acceptable use
- The service is for your organisation's internal use, within your plan's limits.
- Do not share access keys outside your organisation, resell access, scrape the service, probe its security or reverse-engineer the software.
- We may suspend access for abuse, a security risk or a payment that is reversed or found invalid.
10. Nature of the results
- Results describe historical, public on-chain data for the selected tokens, pools and time windows only.
- Anomaly findings are statistical observations. They do not establish causation, intent, manipulation or identity.
- Nothing in the service is investment, financial, legal, tax or regulatory advice.
- We do not warrant that source data (blockchains, RPC providers, price sources) is complete or error-free. We do disclose the gaps we detect.
- If you connect your own AI provider, your organisation's prompts are sent to that provider under your account, and its terms apply.
11. Intellectual property
WATAM keeps all rights in the software, methods and documentation; no source code is transferred. Your data and your organisation-specific results belong to you, and you may use them internally without time limit.
12. Confidentiality and personal data
Your choice of tokens, your questions and your results are treated as confidential. Personal data is processed as described in the privacy notice; a data processing agreement is available on request.
13. Liability
- WATAM's total liability for a plan is limited to the fees paid for that plan.
- WATAM is not liable for indirect or consequential loss, lost profits or trading losses.
- These limits do not apply to intent, gross negligence, breach of confidentiality or liability that cannot be limited by law.
14. Changes to these terms
We may update these terms. The version you accepted when you ordered applies to that order.
15. Governing law and jurisdiction
The laws of the Republic of Türkiye apply. The İstanbul (Anadolu) Courts and Enforcement Offices have jurisdiction.